An important letter from Robert Gardiner, DCDR Chairman, on the suspension of railway services during the COVID-19 epidemic
It is with deep regret that following the UK government’s advice on new social distancing measures required in order to reduce the transmission of coronavirus (COVID-19), that people should avoid gatherings and crowded places, such venues like ours during this pandemic, that we are suspending online sales for our planned Easter Eggspress.
The health and safety of our customers and our all-volunteer staff is of utmost importance to us, and we feel it inappropriate to be encouraging gatherings of people at this time. As many of our volunteers would be in an at risk category we also have a duty of care to them to avoid potential exposure. Indeed, as we expect volunteers to self-isolate, we would also find it very difficult to run train services at all during this period.
We will not be running any trains at Easter and are unlikely to run any events at the May Bank holidays either. We have also closed the museum to visitors and will not be able to accept any group visits for the foreseeable future.
It looks incredibly unlikely that we will be able to host any events until the current restrictions are lifted. This could have a huge financial impact on us, we are a self-funding not-for-profit charity, and you may have seen in the news that the Northern Ireland tourism industry has told the economy minister up to 3,000 tourism businesses might not survive without immediate help.
We hope that we can reschedule an “alternative Easter” later in the year. Whilst we will refund anyone who has purchased tickets for this event on request, given that this situation means we will have no income for most of the first part of 2020, I would plead with you to consider instead exchanging these for vouchers that we will honour for any future events of your choice.
We need your support and understanding in order to survive during this period.
Downpatrick and County Down Railway