Before contacting us, please check out our Frequently Asked Questions page. You can find details of when we are open, and times and fares on this website too.

You can also follow us on Facebook or Twitter to keep up to date with everything that’s happening on our Railway.

If you want to keep up to date with forthcoming events and special offers, you can sign up to our mailing list.

Please check our Opening Dates page before asking if you can visit us on a specific date. If a date isn’t listed, then we aren’t open!

Have you lost your eTicket email? No problem, if you know when you’re coming, then you can just give your name on arrival. 

Can’t print an eTicket? Don’t worry, we can look at it on your phone, or you can just give us your name.

Can’t book tickets for today? Online booking closes at midnight. For most of our trains, you can still just come to our station in Downpatrick and buy tickets on the day. For Lapland Express trains, please contact us first.

Before you ask about group visits or chartering a train, please read our Group Visits & Venue Hire webpage first, it answers almost every question you can think of!