Before contacting us, please check out our Help page for answers to all common questions.
You can also follow us on Facebook to keep up to date with everything that’s happening on our railway.
If you want to keep up to date with forthcoming events and special offers, you can sign up to our mailing list.
Please check our Visitor Information page before asking if we are open – if a date isn’t listed, then we aren’t open!
Have you lost your eTicket email? No problem, if you know when you’re coming, then you can just give your name on arrival.
Can’t print an eTicket? Don’t worry, we can look at it on your phone, or you can just give us your name.
Can’t book tickets for today? Online booking closes at midnight. For most of our trains, you can still just come to our station in Downpatrick and buy tickets on the day. For Lapland Express trains, please contact us first.
The best way to get in touch with us is to send us a mail at: info@downrail.co.uk
Postal address
Downpatrick & County Down Railway
Market Street
DOWNPATRICK
County Down
BT30 6LZ
Northern Ireland
Telephone
028 4461 5779
(Monday-Thursday and during railway running hours – please leave a message if there is no reply and we will get back to you)